Return requests can be submitted within 14 days of receiving the product, with the purchase invoice or order number provided as proof

The product must be in its original condition, including all accessories and attached tags

Products showing signs of use or damage will not be accepted

If any defect appears in the product after use or washing, the product will be reviewed by the company's production department, and the customer will be notified within a maximum of 10 official working days from the date the product is handed to the shipping representative. (If a manufacturing defect is confirmed, the customer is entitled to an exchange or refund, and the company will bear the shipping costs for the replacement item. If misuse by the customer is proven, the product will be returned to the customer.)