Secure Payment Information

At Bishyaka, we prioritize the security of your payment information. This guide explains how we handle payment data and what you need to know to ensure safe transactions.

We support various secure payment options:

  • Credit/Debit Cards: Visa, Mastercard, American Express
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Bank Transfers: Direct bank transfers for larger orders
  • Cash on Delivery: Pay when you receive your order
  • Mobile Payments: Various mobile payment solutions

Your payment information is protected by multiple security layers:

  • SSL Encryption: All payment data is encrypted during transmission
  • PCI Compliance: We meet industry security standards
  • Tokenization: Payment details are securely tokenized
  • Fraud Detection: Advanced systems monitor for suspicious activity
  • Secure Storage: Payment data is stored in secure, encrypted databases

For payment processing, we may collect:

  • Card Information: Card number, expiry date, CVV (processed securely)
  • Billing Address: For verification and fraud prevention
  • Contact Information: Email and phone for order updates
  • Transaction History: For customer service and dispute resolution

For your security, we never store:

  • Full Card Numbers: Only encrypted tokens are stored
  • CVV Codes: These are never stored after processing
  • PIN Numbers: We never request or store PINs
  • Bank Account Details: For bank transfers, minimal info is retained

How your payment is processed:

  1. Order Placement: You select payment method and enter details
  2. Verification: Payment information is verified for validity
  3. Processing: Payment is processed through secure gateways
  4. Confirmation: You receive confirmation of successful payment
  5. Order Fulfillment: Your order is processed and shipped

We employ multiple measures to prevent fraud:

  • Address Verification: Billing address verification for card payments
  • 3D Secure: Additional authentication for card transactions
  • Transaction Monitoring: Real-time monitoring of payment patterns
  • Risk Assessment: Automated risk assessment for all transactions
  • Manual Review: Suspicious transactions are manually reviewed

If you have payment-related issues:

  • Contact Support: Reach out to our customer service team
  • Documentation: Provide relevant transaction details
  • Investigation: We investigate all payment disputes
  • Resolution: Fair resolution based on investigation findings
  • Refunds: Prompt processing of valid refund requests

We are committed to protecting your privacy:

  • Data Protection: Compliance with data protection regulations
  • Limited Access: Only authorized personnel access payment data
  • Regular Audits: Regular security audits and assessments
  • Customer Rights: You have rights regarding your payment data
  • Transparency: Clear information about how we use your data

For payment-related questions or concerns:

Payment Support: payments@bishyaka.com

Phone: +20 127 0003862

Business Hours: Sunday - Thursday, 9:00 AM - 6:00 PM